Terms of Service

Orentia provides workforce scheduling, availability management, time-off workflows, notifications, and related operational tools for teams such as pharmacies and retail locations. We may add, change, or remove features with reasonable notice where practicable.

Organizations assign roles (owner, manager, employee) with different permissions. You agree to:

• Provide accurate registration information and keep credentials confidential.
• Use the Service only through accounts and roles assigned to you.
• Notify your organization or us promptly if you suspect unauthorized access.

You must not:

• Violate applicable laws, including privacy, employment, and anti-spam rules.
• Upload malware, attempt to breach security, or interfere with the Service.
• Store patient health information, prescription details, or other PHI in the Service.
• Harass others, impersonate individuals, or use the Service for unrelated commercial spam.
• Reverse engineer or resell the Service except as expressly permitted.

Your organization controls workforce data entered into the Service. You grant us a limited license to host, process, and display that data solely to provide and improve the Service, as described in our Privacy Policy.

You are responsible for obtaining any consents required from your staff and for the accuracy of schedules and records you maintain.

The Service is provided on an "as available" basis during the pilot. We strive for high reliability but do not guarantee uninterrupted access. Planned maintenance and emergency fixes may occur without prior notice.

Pilot access may be free. If we introduce paid plans later, we will provide pricing and billing terms before charges apply. Taxes may apply where required by law.

We retain all rights in the Service, software, branding, and documentation. You retain rights in your organization's data. Feedback you provide may be used to improve the Service without obligation to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.Orentia IS NOT A PAYROLL, HR COMPLIANCE, OR CLINICAL SYSTEM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORENTIA AND ITS SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) AMOUNTS YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) CAD $100.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted.

You will defend and indemnify us against claims arising from your misuse of the Service, your organization's data (including PHI improperly entered), or your violation of these Terms, except to the extent caused by our gross negligence or willful misconduct.

We may suspend or terminate access for violations of these Terms, security risks, or non-payment when applicable. You may stop using the Service at any time. Provisions that by nature should survive (liability limits, indemnity, governing law) will survive termination.

These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law rules. Courts in Ontario shall have exclusive jurisdiction, except where consumer protection rules require otherwise.

We may update these Terms. Material changes will be posted with an updated effective date. Continued use after changes constitutes acceptance where permitted by law.

Effective date: July 12, 2026

Questions about these Terms: support@orentia.ca